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Customer reviews of Newman & Reidy

At Newman & Reidy we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or bike can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Newman & Reidy

Newman & Reidy

Based on 24 customer reviews

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  • 5

    All staff very friendly without being pushed.

    By Aurther M on 12 January 2018 | Verified purchase

    I found newman &reidy a very helpful firm and my salesman Jamie most helpful and genuine salesman he couldn't be more helpful if he tried, made me completely at ease.

  • 5

    Excellent service

    By Leah C on 10 December 2017 | Verified purchase

    Friendly helpful staff. Very approachable and not at all pushy like big names car dealerships can be. Explained every detail about the car and the financial side of things. Great service, customer based and easy to talk to. Would definitely recommend to anyone.

    Reply from Newman & Reidy on 11/12/17

    Hi Leah, it was great doing business with you, we hope you have many miles of enjoyable motoring in your new Corsa. Don't forget your free MOT's for life

  • 5

    Happy Lady

    By Janet H on 10 December 2017 | Verified purchase

    I have brought two cars in under a year from Newman & Reidy I found the salesman Marcus really friendly and helpful. Nothing seemed to much of a problem for Marcus when I picked up the car that I purchased I was over the moon it had been serviced, washed and polished new carpet mats and a full tank of petrol

    Reply from Newman & Reidy on 12/12/17

    Hi Guys, thank you for the repeat business, it was great to be able to supply you with another quality vehicle this year. As soon as we have the Franchise sorted we will look forward to supplying you with your third car! Thanks again for your much valued custom.

  • 5

    Great local business strongly recommend

    By Andy F on 08 December 2017 | Verified purchase

    Great service lovely staff can’t do enough for you

    Reply from Newman & Reidy on 11/12/17

    Thank you Andy. I hope you get to use your new Camper Van throughout the season's and enjoy the freedom it will give you

  • 5

    Excellent service

    By Neil G on 05 December 2017 | Verified purchase

    Excellent all round experience very helpful and polite staff

    Reply from Newman & Reidy on 07/12/17

    Thank you Neil. We hope the Zafira gives you sterling service for your growing family. We all look forward to seeing you again soon

  • 5

    One in a million car dealership!! :)

    By Andrew W on 05 December 2017 | Verified purchase

    Fantastic experience throughout, impeccable service and friendly salesman. Car runs like a dream and has no problems. Had a courtesy call to see how I’m getting on (which was pleasant). Thank you again Newman and Reidy SPOT ON!! :)

    Reply from Newman & Reidy on 07/12/17

    Thank you Andrew. We all hope you enjoy that lovely Polo you bought for your wife and look forward to seeing you both when it needs its first service

  • 5


    By Tegest K on 24 November 2017 | Verified purchase

    Excellent service and very friendly, helpful! I am very happy with my car and the way they looked after me!

    Reply from Newman & Reidy on 07/12/17

    Thank you Tegest. I am glad we could help source you a replacement car after your ASX was "written off" and are so pleased that you were not hurt during the accident. We all look forward to seeing you again very soon

  • 5

    Restored my faith in car dealers.

    By Micheal F on 02 August 2017 | Verified purchase

    From my first phone call, which was a enquiry , all my dealings were relaxed, factual and prompt. For the first time in my car buying experience it was a pleasure to deal with Newman and Reidy and be looked after by Marcus.

  • 5

    Excellent buying experience.

    By Lynn P on 05 July 2017 | Verified purchase

    Very professional and friendly service from both the salesman Marcus and the owner who is ever present. Could not do enough for us when we purchased the car and after sale. Would highly recommend.

  • 5

    Good service. Above average.

    By Lee M on 26 February 2017 | Verified purchase

    Fabulous salesman. Very knowledgable about the products. Spot on in all communications. Pleasant team,excellent coffee. My only gripe is I wish the car had been a little better prepared. I.e paintwork not done correctly including polishing of a couple of marks. Balancing of car and tyre pressures all over the place. Nothing major. But still an annoyance. But still recommend them.

    Reply from Newman & Reidy on 02/07/17

    Hi Lee, thank you for those comments and sorry if we didn't get the car prepared quite as well as you had hoped. However, I think we got there in the end. I have passed on your comments to the valeting department and workshop, so this shouldn't happen again and I am so pleased that these little shortcomings didn't detract from your overall experience. If you do pass by on your way out of Birmingham then the kettle is always on!

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